At YoKrazy Virtual Pvt. Ltd. ("YoKrazy", "we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.yokrazy.com, use our services, or engage with us through any platform or communication channel.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process both personal and non-personal information as part of providing our services. This may include, but is not limited to, your full name, email address, phone number, company or business information, country or location, project-related details, and billing or payment information where applicable. We may also collect information related to your usage of our website or services, such as IP address, device and browser characteristics, time zone, language preferences, interaction data, and referral sources. This information may be collected directly from you, automatically through your use of our website, or from trusted third-party sources that support our operations, analytics, or marketing. We ensure that all personal data is collected lawfully, transparently, and for specified purposes. Where required, we will obtain your consent before collecting or processing certain types of personal data.
2. How We Use Your Information
We use the data we collect to:
- Provide and manage your project requests
- Communicate project updates or service offerings
- Personalize your experience on our platform
- Improve our website, products, and services
- Comply with legal obligations
- Protect against fraudulent or unauthorized use
- Deliver targeted marketing communications (where consented)
3. Sharing of Information
We do not sell your personal data. We may share your data with:
- Verified freelancers or agency partners for project fulfillment
- Third-party vendors (hosting, payment processing, analytics tools) under strict confidentiality agreements
- Legal and regulatory authorities, if required by law or legal process
- Business successors, in case of mergers or acquisitions
4. International Data Transfers
As we operate globally, your data may be transferred to and processed in countries other than your own. We ensure these transfers comply with applicable laws and include appropriate safeguards such as Standard Contractual Clauses.
5. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Analyze website traffic
- Remember your preferences
- Offer personalized experiences
You may choose to disable cookies via your browser settings, though some functionality may be affected.
6. Data Security
We implement strong security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption
- Access controls
- Secure hosting environments
- Regular audits and monitoring
7. Data Retention
We retain your personal data only as long as necessary:
- To fulfill the purposes stated in this policy
- To comply with legal, tax, and regulatory obligations
- To enforce agreements and resolve disputes
When no longer needed, your data is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time (where applicable)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at info@yokrazy.com.
9. Email Marketing & Communications
You may opt-in to receive updates, offers, or newsletters from us. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us.
10. Children’s Privacy
YoKrazy does not knowingly collect or solicit data from individuals under the age of 16. If we learn that we have unintentionally collected personal data from a minor, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technical changes. You’ll be notified via our website or email when major changes occur.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
YoKrazy Virtual Pvt. Ltd.
Email: info@yokrazy.com
Website: www.yokrazy.com
Maharashtra, India